Small business · IT & Microsoft 365

Small business IT without the drama.

One partner. Every IT hat.

HatStack gives small teams the kind of IT you’d expect from a full department: clean Microsoft 365, practical security, and a single person who actually knows how everything fits together.

  • Microsoft 365 tenant setup and cleanup for 1–10 users
  • Security-minded configuration, backup, and access hygiene
  • Flat-rate projects with optional ongoing support retainers
Start the conversation View flat-rate packages
Remote-friendly from San Diego, CA. Clear scopes, no surprise invoices.
Services

What HatStack can take off your plate

Focused, practical support for small organizations that live in Microsoft 365 and just want things to work reliably and securely.

Microsoft 365 tenant & onboarding

Get it right once, so you don’t have to redo it later.

  • New tenant setup or cleanup of an existing tenant
  • Domain & DNS configuration for email and services
  • User, group, and license structure for 1–10 users
  • Standardized onboarding checklists and patterns

Security & compliance basics

Secure by default, without drowning you in acronyms.

  • MFA and sensible access controls for small teams
  • Baseline security policies and admin hygiene
  • Backup and retention strategy appropriate to your size
  • Periodic review of risky apps and vendor access

Ongoing IT support

Lightweight retainer support for day-to-day issues.

  • Help with user changes and small configuration tweaks
  • Answers for “is this safe?” and “should we buy this?”
  • Guidance as your tools and headcount grow
  • Priority help when something breaks at the worst time
Packages

Simple, transparent pricing

Start with a discovery engagement if you’re not sure what you need, or move straight into a flat-rate deployment. Ongoing support is available if you want a steady IT partner instead of ad-hoc tickets.

Recommended first step

Discovery & roadmap

For teams that want clarity before committing to a project.

$200 flat fee

  • Structured review of your current setup and tools
  • Security, backup, and licensing sanity check
  • Prioritized recommendations for the next 6–12 months
  • Written roadmap and implementation options

Credited toward follow-on project work started within 60 days.

Most common

Microsoft 365 setup (1–10 users)

A clean, secure foundation for small businesses running on Microsoft 365.

$2,000 one-time

  • Tenant creation or cleanup, domain & DNS configuration
  • User, mailbox, and license setup for up to 10 users
  • Core apps configured (Exchange, OneDrive, Teams)
  • Security baseline and admin walkthrough
  • 30 days of post-launch support

More complex migrations or extra tooling can be quoted after discovery, before any work begins.

Optional add-on

Ongoing support retainer

Flexible IT counsel — from small questions to critical issues.

$500per month

  • Includes up to 2 hours of support per month
  • Tenant tuning, user lifecycle changes, light troubleshooting
  • Quarterly quick health check of your environment
  • Sanity-check your software and vendor decisions before you commit
  • Additional work billed at $300/hour, agreed in advance

Ideal once your initial setup is stable and you want continuity without hiring in-house.

Process

How engagements typically run

No ticket black holes. Just a short conversation, a clear scope, and a predictable path from “messy” to “handled.”

1
Discovery call
Short call to understand your business, current tools, and where things hurt. If it’s not a fit, you at least walk away with clarity.
2
Proposal & timeline
You get a concise written scope: what will be done, what it costs, and when it will be finished. No 30-page slide decks.
3
Build, handoff, support
Implementation with minimal disruption, a walkthrough of what changed, and post-launch support. Retainer available if you want an ongoing partner.
Ready to talk through your setup or next project? Email hello@hatstackit.com